IELTS Speaking Part 3: Gợi ý bố cục câu trả lời và một số Sample Answer
IELTS Speaking Part 3: Làm thế nào để có câu trả lời dài?
Đây là bố cục gợi ý cho câu trả lời trong IELTS Speaking Part 3, bao gồm 4 bước:
- Answer the question directly
- Explain why
- Give an example
- Explain the alternative / opposite
Các bạn chỉ cần 3 bước đầu tiên, có thể lựa chọn có nên sử dụng thêm bước thứ 4 cho câu trả lời hay không. Ví dụ câu hỏi và sample answer theo 4 bước:
Do you think that it’s better to have clear aims for the future, or is it best to take each day as it comes?
(Answer) I think it’s best to have a good idea of what you want to do with your life, especially in terms of studies and career. (Why) Having aims allows you to plan what you need to do today and tomorrow in order to achieve longer-term objectives. (Example) For example, if you want to become a doctor, you need to choose the right subjects at school, get the right exam results, and work hard at university. (Opposite) Without a clear aim, it would be impossible to take the necessary steps towards a career in medicine, or any other profession.
IELTS Speaking Part 3: answer, explain, example:
Bài bên dưới sẽ là một số Sample Answer cho Speaking Part 3 áp dụng các bước trên các bạn nhé!
1) How important is customer service for you?
(Answer) Customer service is really important for me because I like to feel welcome and valued as a customer. (Explain) If companies want us to use their products or services, I believe they should treat us well and therefore encourage us to return. (Example) For example, I have a favourite cafe where I like to go, and the friendly staff are the main reason that I’ve become a loyal customer.
2) What can companies do to improve their customer service?
(Answer) I think managers need to train their employees to deliver great customer service. (Explain) There are lots of things that staff members can do, such as ensuring that customers are greeted in the right way, their problems are handled quickly, and they are asked for feedback. (Example) For example, the staff in my favourite cafe greet customers as soon as they come through the door, and they always check that we are happy before we leave.
3) Why do you think employees sometimes don’t provide good customer service?
(Answer) When employees’ treatment of customers isn’t good, I think it’s usually because they are unhappy doing their jobs. (Explain) This might be because they are treated badly by their managers, or because they haven’t been encouraged to take pride in their work. (Example) I remember in my first ever job, for example, I didn’t like the work that I was given, and so I probably wasn’t as thoughtful or attentive as I should have been when I had to speak to customers.
